For the purpose of this policy, the terms "we", "us" and "our" refer to The Local Coffee Club Ltd

The type of personal information we collect

When you visit our website - https://www.thelocalcoffeeclub.com - and use our services we collect and process the following information:

- Personal information that you provide. Depending on your use of our services, this may include your title, first name, surname, address, email address and phone number

- Payment data. We collect data necessary to process any payments that you may make using our website. This includes your first name, surname, card number and associated security code, address, email address and phone number. This data is stored by our payment processors, Wix and PayPal, that have their own privacy policies

How we get the personal information and why we have it

The personal information we process is provided to us directly by you when you sign up to our mailing list, subscribe to our website, or make a purchase using our website

We use the information you have given us for marketing campaigns, to facilitate account creation to allow you to log in to our website, and to fulfill and manage any orders that you make using our website

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
- We have a contractual obligation to fulfill any order you make with us
- Your consent. You are able to remove your consent at any time. You can do this by contacting us

How we store personal information

We securely store personal information using a variety of security measures. However, please note that transmission of personal information to and from our services is at your own risk.

We keep personal information for the duration of any subscription that you have with us, or until you tell us that you no longer want us to store it. We will then dispose of any personal information

Your data protection rights

Under data protection law, you have rights including the ability to ask us to review, change or remove your personal information. Please contact us if you would like to take this action

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us here

You can also complain to the Information Commissioner's Office (ICO) if you are unhappy with how we have used your data. The ICO's address is:
 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline: 0303 123 1113
Website: www.ico.org.uk
 

Policy completion date: 19/01/2024

If you have any questions, please contact us